Surfe - Server degradation – Incident details

All systems operational

Server degradation

Resolved
Major outage
Started about 2 months agoLasted about 2 hours

Affected

Surfe Ecosystem

Major outage from 9:00 AM to 11:06 AM, Degraded performance from 9:00 AM to 11:06 AM, Operational from 9:00 AM to 11:11 AM, Major outage from 11:06 AM to 11:11 AM, Degraded performance from 11:06 AM to 11:11 AM, Operational from 11:11 AM to 11:18 AM

Extension

Degraded performance from 9:00 AM to 11:11 AM, Operational from 11:11 AM to 11:18 AM

App

Degraded performance from 9:00 AM to 11:11 AM, Operational from 11:11 AM to 11:18 AM

Dashboard

Operational from 9:00 AM to 11:18 AM

Marketing Website

Operational from 9:00 AM to 11:18 AM

Server

Major outage from 9:00 AM to 11:11 AM, Operational from 11:11 AM to 11:18 AM

Updates
  • Resolved
    Resolved

    All systems seem to have been resolved.

  • Monitoring
    Monitoring

    A fix has been deployed, monitoring to check if issue is resolved.

  • Identified
    Identified

    A fix was identified and is being deployed.

  • Investigating
    Investigating

    We are currently investigating an incident affecting Surfe's Server.